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MARKETING ON TAP

Account Manager

Home  //  Account Manager

Job description

Job type: Full-time
Salary: £28k – £35k

In this role, you’ll be the first point of contact for your clients and must be confident and speak with authority on campaign activity and provide valuable advice and counsel. 

About you

Passionate – You’ll be an avid supporter of the team and your clients
Ambitious – You will propel client success and success for the agency as a whole
Curious – You’ll have a thirst for knowledge and use this curiosity to deliver incredible outcomes
Customer-focused – You will be a highly organised person with great attention to detail who thrives on developing and maintaining close relationships with clients

And finally, a cracking human being. We’re all about people at Strand PR.

Benefits

Key responsibilities

  • Manage multiple client accounts
  • Develop positive working relationships with all client contacts
  • Drive client retention, renewals, upsells and client satisfaction
  • Working closely with clients to develop strategies across digital and communications
  • Update internal project management software
  • Leverage technical tools and data to manage campaigns and exceed expectations
  • Clear and detailed upward and downward briefing to deliver tactical activities
  • Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio
  • Clearly communicate the progress of initiatives to internal and external stakeholders
  • Prepare campaign insights reporting, including analysis and research
  • Demonstrable experience of running comms/marketing campaigns across multiple client accounts
  • Excellent writing skills and attention to detail
  • Comprehensive knowledge and understanding of all services delivered by Strand PR.
  • Involved in pitching for new business and developing proposals

Your skills

Proven experience as a Senior Account Executive, Account Manager, Marketing Manager or similar role

Ideally agency experience or in-house managing multiple brands

 

Capable of building strong relationships with our clients

 

Excellent listening and presentation skills

 

Sharp attention to detail

Send your CV

Send your CV and covering letter to laura@strand-pr.co.uk